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American Water Resources, LLC BBB Business Review

Utility Lines • Heating and Cooling • Appliances and Electronics • 
Customizable Home Solutions

Homeowner Services Group (HOS) is becoming Oncourse Home Solutions. 

Since 1992, the companies of the Homeowner Services Group have provided homeowners across the nation with a sense of confidence and added financial stability through programs for home repair, maintenance and leasing, and we maintain a network of independent service professionals and technicians across multiple disciplines.


HOMEOWNER SERVICES GROUP

*American Water Resources (AWR) is a trademark of American Water and used under license. AWR's optional programs are not provided or guaranteed by American Water or its affiliates.

The HOS family of brands includes American Water Resources*Pivotal Home Solutions, American Home Solutions and various regional brands. We provide customizable solutions through exclusive partnerships. We partner with cities, utilities, insurance providers, retailers, financial service companies, and member associations to help them maintain and protect their customers’ most important asset — their home. Some of our partners include American Water, ONE Gas, Nicor Gas, the New York City Department of Environmental Protection, the Detroit Water and Sewerage Department, the Orlando Utilities Commission, the San Francisco Public Utilities Commission and many others.

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Technicians
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Satisfied Employee


Are you a service professional interested in receiving work orders you don’t need to advertise for? Let’s grow together! 



Value-added services like ours increase customer satisfaction by 70 PQ&R points.1 

1 J.D Power, 2019 Utility Industry Outlook


We provide rewarding, growth-oriented careers to employees in a variety of customer service, inside sales, technical, administrative and professional fields.

Homeowner Services Logo
Homeowner Services Group Logo
American Water Resources Logo
Pivotal Home Solutions Logo
American Home Solutions Logo

Homeowner Services Group (HOS) is becoming Oncourse Home Solutions.

Since 1992, the companies of the Homeowner Services Group have provided homeowners across the nation with a sense of confidence and added financial stability through programs for home repair, maintenance and leasing, and we maintain a network of independent service professionals and technicians across multiple disciplines.

The HOS family of brands includes American Water Resources*Pivotal Home Solutions, American Home Solutions and various regional brands. We provide customizable solutions through exclusive partnerships. We partner with cities, utilities, insurance providers, retailers, financial service companies, and member associations to help them maintain and protect their customers’ most important asset — their home. Some of our partners include American Water, ONE Gas, Nicor Gas, the New York City Department of Environmental Protection, the Detroit Water and Sewerage Department, the Orlando Utilities Commission, the San Francisco Public Utilities Commission and many others.

Technicians


Are you a service professional interested in receiving work orders you don’t need to advertise for? Let’s grow together!

Handshaking


Value-added services like ours increase customer satisfaction by 70 PQ&R points.1 

1 J.D Power, 2019 Utility Industry Outlook

Satisfied Employee


We provide rewarding, growth-oriented careers to employees in a variety of customer service, inside sales, technical, administrative and professional fields.

*American Water Resources (AWR) is a trademark of American Water and used under license. AWR's optional programs are not provided or guaranteed by American Water or its affiliates.

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Join Our Network
Become a Partner
Advance Your Career